Privacy Policy

Use of Information Collected by Us

Black, Starr & Frost may collect two types of information about users: "Personal Information" (such as name, email address, mailing address, and phone number) and "Aggregate Information" (such as information about how many users log on to our Site on a daily basis or frequency of customer visits to Black, Starr & Frost).

We use customer information in an effort to improve your experience and to communicate with you about our products, services, promotions and contests.  We may also use this information to make offers to you, to help target specific products and services to you, to help us develop and improve our website and stores, and tailor our website and stores to your interests.

Collection and Use of Information
When you visit the Black, Starr & Frost website, web servers automatically gather and analyze information that does not personally identify you, such as information that allows the website to communicate with your computer during your visit, your IP address, your web browser and operating system, how you came to the website, the number of your visits to the website, and the areas of the website you select. This anonymous information is used for statistical purposes to help improve and administer the website and for analysis.

Email Addresses
When a visitor gives us their email address, or sends us email correspondence, we retain their email address. We do not share our email lists with third parties for marketing purposes. We use email addresses to share information about Black, Starr & Frost products and services that may be of interest to you. You may opt-out of receiving such promotional messages from us at any time. If we do send you a promotional email, you will be given the opportunity to decline receiving similar emails in the future.

Promotional Email
You agree that Black, Starr & Frost is authorized to transmit emails to you for the purpose of
electronic newsletters and promotional emails to those who have agreed to receive emails.  Unsubscribe instructions are included in each promotional email.

Mailing Addresses
If you request an Unforgettable Magazine to be mailed to your postal address, you will be placed on our mailing list and you will receive periodic mailing from us. 
You may request to be removed from our mailing list by emailing us at:   Please include your name and address as it appears on your mailing label.

Telephone Numbers
Visitors who give us their telephone numbers online may receive telephone contact from our representatives regarding online inquiries. You may be contacted by one of our representatives conducting research with regard to your satisfaction with our service.

Your participation is voluntary and you may opt-out at any time by emailing us at  Please be sure to include your name and telephone number.

Links to Other Sites
Black, Starr & Frost’s website may contain links to sites that we do not own or control. Those sites may have their own privacy policy, or no privacy policy at all. Black, Starr & Frost has no responsibility for those sites, and we provide these links solely for the convenience of our visitors. We encourage you to review the privacy policies and terms of use of any third-party sites or services before providing any of them with any of your personal information.  Black, Starr & Frost does not control the content that appears on these sites or take any responsibility for their content.

Children’s Privacy
Protecting children’s privacy is important to us.  Black, Starr & Frost does not knowingly collect any information on children under 13 years of age, and no part of our website is targeted to attract anyone under 13.  We urge parents and guardians to participate in their children’s online activities and use parental control or other web filtering technology to supervise children’s access to the web.